A Kitchen Floor in Wilmington, NC, Has a New Look and a Resilient Shield After Our Grout Sealing Service

June 15, 2024

Kitchen floors can be difficult to maintain because these surfaces endure heavy wear and tear and constant foot traffic. Tiles and grout in these areas can become unsightly quickly, and in many cases, regular cleaning won't address the issues effectively, requiring professional assistance. Recently, a Wilmington, NC, client contacted us because she was dealing with a similar problem.

The owner cleaned her kitchen floor regularly, but the grout lines remained dirty and unappealing despite her efforts. She tried other methods that failed to provide satisfactory results and sought professional assistance after deciding it was the best option. While searching, one of her friends highly recommended our grout sealing services in Wilmington, North Carolina, saying we had done an excellent job in his house earlier this month.

Following her friend's suggestion, she visited our user-friendly website to learn more about us. She enjoyed reading some of our informative blog posts and checking out our picture gallery. The outstanding results of our previous jobs convinced her we could help her restore the floor, so she used our online scheduler to request a free evaluation for a future date and time that was convenient for her.

The professional appearance of our team instills confidence and reinforces the reliability of our services, contributing to a smooth and trustworthy customer experience. We take great care to keep our company vehicles and equipment in top-notch condition, making it easy for our customers to identify us when we arrive. We visited her home as scheduled, prepared to deliver a comprehensive consultation.

We promptly evaluated the problems on the floor and observed that the surface was in poor condition, and the deteriorated grout was not properly sealed. We explained that unsealed grout can absorb dirt, water, and grime, leading to staining, discoloration, and decay. To prevent further deterioration, it is necessary to apply a special sealant.

After the inspection, we suggested our grout cleaning and sealing service to fix the problems and restore the surface. Our professional restoration process features top-notch equipment and proprietary products that deliver effective results.

We provided a no-obligation quote, assuring her we would repair the damage and shield the grout. The owner was pleased with the reasonable quote and our proposed solution, so she requested our services and scheduled a convenient date and time for us to return and do the job.

One of our top priorities is to ensure the safety of our client's properties. From the initial free quote to the completion of the project, we take great care to protect all areas during our work. We returned as scheduled, eager to begin the job and restore the floor. After setting up our equipment, we proceeded with our multi-step process, keeping our client informed and answering all her questions.

First, we used a high-speed scrubber and our non-toxic hard surface cleaner to clean the surface. Our product contains high-quality ingredients, doesn't leave any residue, and won't damage the tiles and grout.

For the following step, we restored the grout and sealed it with our flagship sealant, ColorSeal. Our top-of-the-line product protects the surface against dirt, water, stains, and other damage. It is ideal for high-traffic areas because it reduces wear and tear, making maintenance effortless for our clients.

ColorSeal is a revolutionary sealant that provides grout with a uniform color and a rejuvenated appearance, significantly improving the overall look of the surface. It is available in a wide variety of colors, so our clients can almost always find a color that complements their tiles or choose a new one to update the style of their surfaces.

After restoring the floor, we cleaned up and invited our client to inspect the results. The owner was delighted to see the new look of the surface, and expressed her satisfaction, saying we had exceeded her expectations with an excellent performance.

Our client thanked us and assured us she would recommend our services to anyone facing hard surface-related problems. She also mentioned she would leave a five-star review on Google to help spread the word about Sir Grout's exceptional products and services.

Before leaving, we took some time to give our client a few recommendations and helpful tips for maintaining her restored surface. We suggested keeping a regular cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Unlike store-bought cleaners, our non-toxic product delivers remarkable results without harming anyone in her home, including pets.

It is important to avoid using soap-based products or any substance that has acidic properties. These products tend to leave a residue that can penetrate the grout and cause discoloration, staining, and other problems. Furthermore, they contain potent chemicals that can harm the surface.

When mopping the floor with a water bucket, the water can become dirtier over time, which means the previous dirt and debris may remain on the surface. We recommend emptying and refilling the bucket once the water becomes visibly gray to ensure thorough cleaning. We also advise against using abrasive tools as they can scratch the tiles.

Is your kitchen floor dirty and unappealing? Don't worry, Sir Grout Crystal Coast's top-notch restoration processes can bring back the beauty to any surface in your home and our talented techs are always ready to help. Contact us today by calling (910) 427-0071 or by using our online scheduling option to schedule a free quote.