Our Stone Honing Process Revived This Travertine Floor in Sneads Ferry, NC

August 13, 2024

Natural stone surfaces like travertine can be a beautiful, stylish, and durable addition to any home. However, they require proper care and can deteriorate over time, losing their appeal. Daily wear and tear, and harsh cleaning products can lead to significant damage that often requires professional restoration. Recently, a client in Sneads Ferry, NC, contacted us with a similar concern.


She had a beautiful travertine floor, but the surface had deteriorated, and she was disappointed because it looked dull and unappealing. Despite her cleaning attempts and trying other DIY methods, the problems persisted. Feeling frustrated by the negative outcome, she sought professional assistance. While searching, she spoke to one of her friends who highly recommended our stone honing services in Sneads Ferry, North Carolina, and advised her to contact us.

Shortly after, the homeowner visited our website to learn more about our services. She enjoyed exploring our easy-to-navigate site, reading some informative blog posts, and browsing our picture gallery.


Our previous projects' impressive results and numerous five-star reviews convinced her we were the right choice. She confidently used our online scheduler to request a complimentary in-home consultation at a convenient date and time.

Sir Grout brings best-in-class skills to every job, delighting our customers with remarkable restorations. Our team takes pride in our professional image and commitment to exceptional service, emphasizing punctuality, appearance, and readiness to handle any hard surface challenge. We wear sharp uniforms and drive well-marked vehicles, making us easily identifiable to our clients upon arrival.

During the assessment, we observed a few problems, including the lackluster appearance and deterioration of the travertine. We explained to the owner that daily wear and tear, harsh chemicals, or leaving acidic substances to dry on the surface can cause these issues. In addition, we noticed that the stone needed sealing, which is a problem that can lead to further damage and decay.

Following the inspection, we recommended our stone honing and polishing service to address the issues. With high-end equipment and premium products, we deliver exceptional results. After discussing the solution, we provided a no-obligation quote and explained each step of the restoration process, assuring the client we would revamp the travertine floor.

Our reasonable quote met the owner's expectations, and she was pleased with our proposed solution. She hired us without hesitation and promptly scheduled the job at her convenience.

Customer satisfaction is paramount to us, and the safety of our client's property is one of our top priorities. From the initial free quote to project completion, we use lightweight tools and protect all areas during our work. We returned on the appointed date, eager to restore the floor.

After swiftly preparing the equipment, we proceeded with the multi-step process. First, we deep-cleaned the floor using our exclusive cleaner. Our stone-safe product contains only high-quality ingredients and ensures thorough cleaning without leaving a residue or damaging the travertine.

Next, we honed the stone using low-grit diamond pads, gradually increasing the level of grit as we removed the damage. Honing addressed all the issues, giving the travertine surface an impeccable look.

The surface acquired a matte finish, so we had to polish it to restore its shine. We continued grinding the stone with high-end polishing powders, achieving the desired gloss and giving the floor a beautiful glow.

We then sealed the grout lines with our flagship sealant, ColorSeal. Our top-of-the-line product protects against dirt, water, stains, and other damage. It reduces wear and tear and makes maintenance effortless for our clients, perfect for high-traffic areas.

ColorSeal is a state-of-the-art sealant that provides grout with a uniform color and a revitalized appearance, significantly enhancing the overall look of the surface. Our customers can choose from a wide range of colors to find the perfect match for their tiles or change the style of their surfaces with a new shade.

To finish the job, we fortified the surface with an impregnating sealant. This sealant protects the stone against spills, water damage, etch marks, and stains. Additionally, it enhances the surface's overall appearance, and with proper care, the shield can last for a long time.

The restoration we achieved was flawless and the floor looked perfect. After cleaning up, we invited our client to inspect the results. The owner was thrilled to see her shiny and beautiful travertine floor and expressed her satisfaction, saying our work exceeded her expectations.

Our client thanked us and assured us she would recommend our services to anyone dealing with hard surface issues. She also intended to share her positive experience by giving us a five-star review on Google.

Natural stone surfaces require proper care to prevent damage and deterioration. That's why we always provide our clients with recommendations and helpful maintenance tips, including regular cleaning, periodic sealing, and addressing issues with the right products and methods.

We recommend using pH-neutral and soap-free cleaners, such as Sir Grout's Natural Hard Surface Cleaner. Unlike store-bought cleaners, our non-toxic product won't damage the stone, delivers excellent results, and is safe for everyone in her home, including pets.

In contrast, soap-based products or substances with acidic properties can damage the stone because they contain strong chemicals and other harsh ingredients. Moreover, they leave a residue that can dry on the surface, which can cause discoloration, staining, and other issues like etching. Avoid rinsing mops in dirty water when cleaning the floor, and don't use abrasive tools because they can leave scratches.

Do you want to see your aging natural stone surface looking shiny and beautiful? Don't worry! Sir Grout Crystal Coast's talented techs can help you. Our top-of-the-line processes can restore any surface in your home to its former glory and make future maintenance effortless. Contact us today by calling (910) 427-0071 or by using our online scheduling option to arrange a free inspection.