Our Tile and Grout Cleaners Delivered Exceptional Results, Revitalizing a 40-Year-Old Shower in Wilmington, NC

July 29, 2024

Tiles and grout can degrade due to day-to-day wear, becoming unsightly, particularly in high-traffic areas like showers and bathrooms. Regular cleaning often fails to resolve problems caused by harsh cleaning products or constant use. Such cases typically require professional restoration. Recently, a client in Wilmington, NC, contacted us with a similar issue.


The homeowner had a 40-year-old shower and she wanted to spruce it up. The surface wasn't severely damaged, but the grout lines looked dark and unappealing. Addressing this problem would require adequate tools and products, so she sought professional help after deciding it was the best option. Fortunately, an online search for tile and grout cleaners in Wilmington, North Carolina, led her to our website.

She thoroughly enjoyed exploring our user-friendly website. The easy-to-navigate interface guided her to informative blog posts and a picture gallery showcasing before and after images of our work. Impressed by the outstanding results of our previous projects and the positive testimonials from satisfied customers, she confidently requested a complimentary evaluation using our online scheduler.


At Sir Grout, we bring our best-in-class skills to every job, restoring honor to hard surfaces in need. We uphold a professional image that reflects our commitment to exceptional service, emphasizing punctuality, appearance, and readiness to handle any hard surface challenge. Our team wears sharp uniforms and drives well-marked vehicles, making us easily identifiable to our clients upon arrival.

As we began the in-home consultation, we noticed the surface's issues. The deteriorated grout was discolored and unsealed. We explained that grout is a porous material that can absorb dirt, water, and grime, leading to staining, discoloration, and decay. Applying a special sealant is essential to prevent further damage.

Following the assessment, we recommended our tile and grout cleaning and sealing service to address the issues. Our professional restoration process utilizes high-end equipment and exclusive products renowned for delivering exceptional results. We provided a no-obligation quote and a detailed description of each step, assuring we would revamp the old shower with a new look.

The owner was pleased with our reasonable quote and proposed solution, so she promptly scheduled a convenient date and time for us to return and complete the job.

Customer satisfaction is paramount to us, and one of our top priorities is ensuring the safety of our client's property. From the initial free quote to project completion, we protect all areas during our work. We arrived as scheduled, ready to start the job and restore the shower. Once the equipment was set up, we began our multi-step process, keeping our client informed and answering all her questions.

First, we deep-cleaned the area with a high-speed scrubber and our exclusive cleaner. This remarkable product is crafted with top-quality ingredients, doesn't leave any residue, and won't cause any damage to the tiles or grout.

Next, we used a steam cleaner to remove embedded dirt and kill mold spores. After restoring the shower to a pristine condition, we fixed the damaged grout and regrouted the deficient areas on the surface.

To finish the job, we sealed the grout lines with our top-tier product, ColorSeal. Our flagship sealant repels dirt, water, and grime, protecting the surface against stains and other damage. It is especially suitable for high-traffic areas as it reduces wear and tear, making maintenance easy for our clients.

ColorSeal is an advanced sealant that gives grout a uniform color and a refreshed appearance, significantly enhancing the overall look of the surface. We offer a variety of colors, allowing our customers to perfectly match their tiles or select a new color for a stylish update.

After finishing all the steps, we cleaned up and met with our client to reveal the results. She loved the renewed appearance of the surface and was thrilled with the modernized look of her shower.

She thanked us for our excellent performance and assured us she would recommend our services to family and friends facing hard surface issues. She also intended to leave a five-star review on Google to help spread the word about Sir Grout's exceptional products and services.

Maintaining tiles and grout is essential to preserving their appearance and preventing deterioration. Therefore, we always provide our clients with helpful tips and recommendations for keeping their restored surfaces in top condition. Proper care includes regular cleaning, periodic sealing, and promptly addressing issues. We recommend using only pH-neutral and soap-free cleaners, such as Sir Grout's Natural Hard Surface Cleaner.

Our non-toxic product delivers outstanding results and is safe for everyone, including pets. In contrast, soap-based products or acidic substances contain strong chemicals that can damage surfaces. Moreover, they leave a sticky residue that can seep into the grout, which can cause issues like discoloration and staining.

We stressed the importance of preventing mold and mildew growth. These harmful fungi thrive in dark, damp environments and feed on soap scum. We recommend keeping the area well-lit, ensuring proper ventilation, and thoroughly drying surfaces with a squeegee, towel, or terry cloth. Additionally, we suggest using liquid soaps instead of bar soaps to prevent soap scum stains.

Are you tired of dealing with dirty tiles and dark grout lines? Don't worry! Sir Grout Crystal Coast's skilled craftsmen can tackle any hard surface restoration challenge. Our top-of-the-line processes can revamp any surface in your home, making future maintenance effortless. Contact us today by calling (910) 427-0071 or using our online scheduling option to book a free quote.